ASKO View statement (PDF)

Our Commitment to Service and Warranty – Statement Regarding Bill 29 (Quebec)

We are committed to provide high quality service and support to our customers across Quebec with speed, care, and respect. We also stand firmly behind the terms and conditions of our product warranties. These are designed to ensure fairness, transparency, and the highest standards of product performance.

In light of Bill 29, we want to reassure our customers that we fully comply with consumer protection laws and continue to offer timely and professional support. However, it is important to note that our ability to provide certain services—such as free repairs, replacements, or refunds—is governed by our limited product warranty coverage and the nature of the issue involved.

In accordance with the new requirements of Bill 29, we wish to inform you that we are currently unable to guarantee the availability of replacement parts, repair services, or the information required to maintain or repair products. However, this does not necessarily mean these elements are unavailable.

To support Quebec residents, we have created the following dedicated web pages where this information will be made available:
https://ca.asko.com/customer-care-support/warranty

This also include our Customer Service phone number 1 (800) 561-7265, and we encourage Quebec consumers to reach out to us directly to explore available solutions. Bertazzoni is committed to reviewing each situation individually and providing the best possible support in accordance with applicable laws

AVIVA View statement (PDF)

Notice – Warranty of Availability (Québec)

For Québec consumers only — Notice on the warranty of availability of replacement parts, repair services and information necessary for repair or maintenance (s. 39 CPA)

Please be advised that AVIVA appliances (“AVIVA”) does not guarantee, within the meaning of section 39 of the Consumer Protection Act, CQLR, c. P-40.1, and sections 79.18 to 79.20 of the Regulation respecting the application of the Consumer Protection Act, CQLR, c. P-40.1, r. 3, the availability of replacement parts, repair services, or information necessary to maintain or repair the goods it manufactures, imports, advertises or sells in Québec. AVIVA continues to offer, subject to the terms of its limited manufacturer’s warranty, after-sales assistance, replacement parts and information necessary to maintain or repair through its service channels. This limited warranty applies to new products, is subject to the exclusions and conditions stated therein, and does not limit the legal rights granted to consumers.

Questions & Assistance:
Service & Parts: https://www.distinctive-online.com/pieces-service/
Phone: 1 (800) 561-7265
Business Hours: Monday to Friday / 8:30 am to 5:00 pm
Service area: Canada

Bertazzoni View statement (PDF)

Our Commitment to Service and Warranty – Statement on Bill 29 (Quebec)

At Bertazzoni, we are proud to deliver high-quality service and reliable support to our customers throughout Quebec. We recognize how essential dependable home appliances are, and we remain dedicated to helping our customers with efficiency, professionalism, and care.

We also stand by the terms and conditions of our warranties, which are designed to promote transparency, fairness, and top performance standards for our products. In response to the requirements of Bill 29, we want to assure our customers that Bertazzoni is fully compliant with applicable consumer protection legislation and continues to provide prompt and professional assistance. However, please note that our ability to offer certain services—such as complimentary repairs, replacements, or refunds—is subject to warranty coverage and the specific nature of the issue.

In line with the obligations introduced by Bill 29, we must inform you that Bertazzoni is currently unable to guarantee the availability of replacement parts, repair services, or the technical information needed to service or maintain products. That said, this does not necessarily mean that such elements are unavailable.

To support Quebec residents, we have created the following dedicated web pages where this information will be made available:
https://ca.bertazzoni.com/support-quebec-bill-29

This also include our Customer Service phone number 1 (800) 561-7265, and we encourage Quebec consumers to reach out to us directly to explore available solutions. Bertazzoni is committed to reviewing each situation individually and providing the best possible support in accordance with applicable laws

Blomberg View statement (PDF)

Our Commitment To Service And Warranty – Statement Regarding Bill 29 (Quebec)

For Québec consumers only – Notice on the warranty of availability of spare parts, repair services and information necessary for repair or maintenance (s. 39 of the Consumer Protection Act)

Please be advised that Beko Canada Inc., as well as its affiliates, (its applicable brands such as Blomberg), subsidiaries, parent companies, insurers, successors and assigns, does not guarantee, within the meaning of section 39 of the Consumer Protection Act, CQLR, c. P-40.1 and sections 79.18 to 79.20 of the Regulation respecting the application of the Consumer Protection Act, CQLR, c P-40.1, r. 3, the availability of replacement parts, repair services, or the information necessary for the maintenance or repair of goods manufactured, imported, advertised, or sold by Beko or its subsidiaries.

Faber View statement (PDF)

Notice for Québec Consumers – Statement regarding bill 29 (Quebec) – Warranty disclaimer regarding availability of spare parts, repair services, and information necessary for repair or maintenance (Section 39 of the Consumer Protection Act)

In accordance with Section 39 of the Consumer Protection Act, CQLR, c. P-40.1, and Sections 79.18 to 79.20 of the Regulation respecting the application of the Consumer Protection Act, CQLR, c. P-40.1, r. 3, FRANKE and its affiliates, subsidiaries, parent companies, insurers, successors, and assigns (collectively, “FRANKE”) wish to inform Québec consumers that we do not guarantee the availability of replacement parts, repair services, or the information necessary for the maintenance or repair of goods manufactured, imported, advertised, or sold by FRANKE, within the meaning of the law.

However, this does not necessarily mean that such parts, services, or information are unavailable. FRANKE remains committed to providing high-quality support and service to our customers in Québec. We continue to offer conventional repair services, product exchanges, and/or replacement parts through our authorized service network, subject to the terms and conditions of our manufacturer’s warranty.

For more information, please visit our customer contact page or contact our Customer Service team at (508) 358-5353. We are happy to discuss individual cases and available options with our Québec customers.

Fulgor Milano View statement (PDF)

Our Commitment To Service And Warranty Statement Regarding Bill 29 (Quebec)

For Québec consumers only — Fulgor Milano Statement on Availability of Replacement Parts, Repair Services, and Maintenance Information

Fulgor Milano strives to provide helpful and effective support and service to our customers, valuing product reliability and developing fair and transparent warranty terms and conditions, of which we firmly stand by. As we continue to comply with consumer protection laws and offer professional support, Fulgor Milano will not guarantee, as per section 39 of the Consumer Protection Act, the availability of replacement parts, repair services, and the necessary information required to maintain or repair our products. Please note that, where applicable, we continue to offer replacement parts, repair services, and maintenance information, subject to the coverage and terms outlined in our comprehensive warranty statement.

For complete details on the scope, limitations, and duration of the availability, please refer to the official comprehensive warranty statement provided with your product or available on our website at www.fulgor-milano.com/us/en/warranty.

Fulgor Milano is committed to supporting the long-term performance and serviceability of our appliances. We stand behind the quality and durability of our products and aim to provide ongoing support to ensure consumer satisfaction and confidence in your purchase.

Huebsch View statement (PDF)

Bill 29 Consumer Disclosure

For Quebec consumers only – Availability of spare parts, repair services and maintenance information notice (Section 39 of the Consumer Protection Act)

Quebec consumers are hereby notified that Alliance Laundry Holdings Inc. and its affiliated entities, including (its applicable brands such as Huebsch), subsidiaries, parent companies, insurers, successors and assigns (collectively referred to as “Alliance Laundry Systems”), does not guarantee under section 39 of the Consumer Protection Act, CQLR, c. P-40.1 and sections 79.18 to 79.20 of the Regulation respecting the application of the Consumer Protection Act, CQLR, c P-40.1, r. 3, regarding the ongoing availability of replacement components, repair services, or maintenance and repair information for products manufactured, imported, marketed, or distributed by Alliance Laundry Systems.

It should be noted that Alliance Laundry Systems continues to provide standard warranty coverage through our authorized service network and customer support programs in accordance with our manufacturer’s limited warranty terms and conditions. Depending on the specific product and brand, services may include repair support, product replacement, and/or parts availability as outlined in your warranty documentation.

For additional warranty information and support options, please visit our website’s “Customer Support” section Huebsch Home Products or contact our customer service team at 1-800-561-7265.